User contributions for Admin

1 September 2025

• 20:0820:08, 1 September 2025 diff hist +92 MediaWiki:Sidebar No edit summary
• 20:0620:06, 1 September 2025 diff hist 0 N File:Account c.jpg No edit summary current
• 20:0520:05, 1 September 2025 diff hist 0 N File:Account b.jpg No edit summary current
• 20:0520:05, 1 September 2025 diff hist 0 N File:Account a.jpg No edit summary current
• 20:0520:05, 1 September 2025 diff hist +32 Call Log No edit summary current
• 20:0420:04, 1 September 2025 diff hist 0 N File:Call log.jpg No edit summary current
• 20:0320:03, 1 September 2025 diff hist +3,390 N Call Log Created page with "The '''Call Log''' in Desque provides a complete history of all inbound and outbound phone activity connected to your helpdesk. This feature is essential for teams that manage voice-based support alongside tickets, allowing you to review past calls, measure call volumes, and identify trends in customer interactions. By maintaining detailed records of every call, your team can cross-reference conversations with tickets, confirm response times, and analyze customer engagem..."
• 20:0020:00, 1 September 2025 diff hist +3,729 N Organizations Created page with "The '''Organizations''' section in Desque provides a way to group contacts under a shared company or entity, making it easier to manage business accounts, track issues across multiple individuals, and maintain a clear record of customer history. Similar to Zendesk, organizations serve as containers for related contacts, allowing you to associate tickets with both the individual requester and their company. This dual-level relationship helps support teams identify pattern..."
• 19:5719:57, 1 September 2025 diff hist +64 Contacts No edit summary
• 19:5519:55, 1 September 2025 diff hist 0 N File:Contact detail.jpg No edit summary current
• 19:5519:55, 1 September 2025 diff hist 0 N File:Contact list.jpg No edit summary current
• 19:5419:54, 1 September 2025 diff hist +3,735 N Contacts Created page with "= Contacts = The '''Contacts''' section in Desque serves as your central directory of all customers, agents, and stakeholders that interact with your helpdesk. Much like Zendesk’s user management system, Contacts allow you to view, organize, and maintain key details for each individual who submits tickets or participates in your support process. From this page, you can quickly search for a person, review their recent activity, and update their details so that your sup..."
• 19:5119:51, 1 September 2025 diff hist +141 MediaWiki:Sidebar No edit summary
• 19:4719:47, 1 September 2025 diff hist +44 Managing Tickets No edit summary current
• 19:4619:46, 1 September 2025 diff hist 0 N File:Organization list.jpg No edit summary current
• 19:4519:45, 1 September 2025 diff hist −377 Managing Tickets No edit summary
• 19:4419:44, 1 September 2025 diff hist +46 Managing Tickets No edit summary
• 19:4219:42, 1 September 2025 diff hist +3,556 Managing Tickets No edit summary
• 19:2819:28, 1 September 2025 diff hist 0 N File:Sample support ticket.jpg No edit summary current
• 11:0811:08, 1 September 2025 diff hist −118 Contact Support No edit summary
• 11:0511:05, 1 September 2025 diff hist −33 Getting Started No edit summary
• 11:0411:04, 1 September 2025 diff hist −298 Getting Started No edit summary
• 11:0011:00, 1 September 2025 diff hist −282 Getting Started No edit summary
• 10:5910:59, 1 September 2025 diff hist −32 MediaWiki:Sidebar No edit summary
• 10:5610:56, 1 September 2025 diff hist −51 Getting Started No edit summary
• 10:5510:55, 1 September 2025 diff hist −6 Getting Started No edit summary
• 10:5410:54, 1 September 2025 diff hist −34 Getting Started No edit summary
• 10:5310:53, 1 September 2025 diff hist −48 MediaWiki:Sidebar No edit summary
• 10:4310:43, 1 September 2025 diff hist +43 Main Page No edit summary
• 10:4110:41, 1 September 2025 diff hist 0 N File:Desque testamonial.mp4 No edit summary current
• 10:3110:31, 1 September 2025 diff hist −180 Main Page No edit summary
• 10:3110:31, 1 September 2025 diff hist −170 MediaWiki:Sidebar No edit summary
• 10:2410:24, 1 September 2025 diff hist +63 Getting Started No edit summary
• 10:2110:21, 1 September 2025 diff hist 0 N File:Support ticket.jpg No edit summary current
• 10:2010:20, 1 September 2025 diff hist +299 N Category:Screenshots Created page with "= Screenshots = This category contains all screenshots used in the Desque Support documentation. Upload new images via Special:Upload and add them to this category by including: <pre> Category:Screenshots </pre> on the image’s description page. Back to All Pages" current
• 10:1810:18, 1 September 2025 diff hist +362 Getting Started No edit summary
• 10:1510:15, 1 September 2025 diff hist +1,742 Getting Started No edit summary
• 10:1210:12, 1 September 2025 diff hist +19 Getting Started No edit summary
• 10:1210:12, 1 September 2025 diff hist +155 N Template:SupportFooter Created page with "<noinclude>{{documentation}}</noinclude> ---- '''Need more help?''' * ← Back to Main Page * Contact our support team" current
• 10:1110:11, 1 September 2025 diff hist +302 N Contact Support Created page with "= Contact Support = Need help? The Desque support team is here to assist you. == How to Reach Us == * Submit a support ticket through your Desque account * Email: support@desque.ai * Visit: [https://www.desque.ai www.desque.ai] ''This page is under construction. More resources will be added soon.''"
• 10:1010:10, 1 September 2025 diff hist +310 N FAQs Created page with "= Frequently Asked Questions = Here you will find answers to the most common questions about Desque. == Examples == * How do I reset my password? * Can I add multiple brands? * Does Desque support custom domains? * How do I contact support? ''This page is under construction. More FAQs will be added soon.''"
• 10:1010:10, 1 September 2025 diff hist +290 N Integrations Created page with "= Integrations = Connect Desque with your favorite apps and tools to create a seamless support experience. == Topics == * Email and Chat Integrations * CRM Integrations * Third-Party App Marketplace ''This page is under construction. Integration details will be added soon.''" current
• 10:1010:10, 1 September 2025 diff hist +316 N Reporting and Analytics Created page with "= Reporting and Analytics = Track and improve your support operations with Desque’s built-in analytics and reporting features. == Topics == * Dashboard Overview * Ticket Metrics * Customer Satisfaction Scores * Exporting Reports ''This page is under construction. More information coming soon.''"
• 10:1010:10, 1 September 2025 diff hist +303 N Automation and Workflows Created page with "= Automation and Workflows = Desque provides powerful automation tools that reduce repetitive work and help your team stay productive. == Topics == * Triggers and Rules * Macros and Templates * Custom Workflows ''This page is under construction. Detailed setup steps will be added soon.''"
• 10:0910:09, 1 September 2025 diff hist +58 MediaWiki:Sidebar No edit summary
• 10:0710:07, 1 September 2025 diff hist +420 N Managing Tickets Created page with "= Managing Tickets = Desque’s ticketing system helps you track, prioritize, and resolve customer requests. This section covers how agents and admins can efficiently work with tickets. == Topics == * Creating and Assigning Tickets * Using Ticket Views and Filters * Prioritizing and Tagging * Collaboration with Internal Notes ''This page is under construction. More content will be available soon.''"
• 10:0510:05, 1 September 2025 diff hist +383 N Getting Started Created page with "= Getting Started with Desque = Welcome to Desque! This guide will help you set up your helpdesk platform and get your team ready to provide outstanding customer support. == Topics == * Creating Your Account * Setting Up Your Team * Configuring Channels * First Steps with Tickets ''This page is under construction. More detailed instructions will be added soon.''"
• 10:0410:04, 1 September 2025 diff hist +182 Main Page No edit summary
• 10:0210:02, 1 September 2025 diff hist +921 Main Page No edit summary

22 August 2025

• 23:4523:45, 22 August 2025 diff hist +541 N MediaWiki:Sidebar Created page with "* DESQUE Wiki ** mainpage | Welcome ** https://www.desque.ai | Website ** Overview | Overview * Features ** Home Page | Home Page ** Live Dictation | Live Dictation ** Live Recording | Live Recording ** Drag & Drop | Drag & Drop ** Job List | Job List ** Transcript View | Transcript View ** Soap View | Soap View ** Templates | Templates * navigation ** mainpage|mainpage-description ** recentchanges-url|recentchanges ** randompage-url|randompage ** helppage|help-mediawi..."