Support Made
Simple
Transform your customer service. Desque.ai's intelligent help desk platform streamlines ticket management, call handling, and customer communications in one powerful solution.
Everything you need to deliver exceptional support.
Why Desque.ai
Customer Support
Reimagined
Everything you need to deliver exceptional customer support in one intelligent platform. Streamline tickets, handle calls, manage communications, and delight customers with efficient, professional service.
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Smart Ticket Management
Automatically organize, prioritize, and route support tickets to the right agents. AI-powered categorization ensures nothing falls through the cracks.
Integrated Call Handling
Handle support and sales calls seamlessly with built-in VoIP, call routing, and telephone hunt groups for your agent teams.
Email & Voicemail Integration
Convert emails and voicemails into tickets automatically. Never miss a customer inquiry across any communication channel.
Complete Support Solution
Everything You Need for Exceptional Customer Service
Desque.ai brings together all your customer support tools in one intelligent platform. From ticket management to call handling, we've got you covered with features that scale with your business.
Advanced Ticket Management
Smart routing, priority assignment, and automated workflows ensure tickets reach the right agents quickly. Track SLA compliance and resolution times with comprehensive reporting.
Outgoing Call Management
Make outbound calls through a central line with call tracking, recording, and comprehensive reporting. Perfect for follow-ups, sales calls, and proactive customer outreach.
Real-Time Analytics
Monitor team performance, track response times, and measure customer satisfaction with detailed dashboards and customizable reports that help you optimize support operations.
Telephone Hunt Groups
Distribute incoming calls efficiently across your agent teams with intelligent routing and fallback options. Ensure maximum availability and reduce customer wait times.
Multi-Channel Communication
Handle emails, chat, social media, and phone calls from one unified interface. Maintain context across all customer touchpoints for seamless support experiences.
Knowledge Base & Self-Service
Empower customers with comprehensive self-service options including searchable knowledge base, FAQ sections, and guided troubleshooting workflows.
Works With Your Existing Tools
Desque.ai integrates seamlessly with your current CRM, billing systems, and business tools. No complex migrations required - just enhanced productivity from day one.
Start Free Trial Custom IntegrationBuilt for Every Business
Tailored Solutions for Every Industry
Desque.ai adapts to the unique support needs of every business type. Whether you're a startup or enterprise, our platform scales with your team and delivers the features you need to excel.
SaaS Companies
Perfect for software companies needing technical support, onboarding assistance, and customer success management. Handle complex technical inquiries with ease.
E-commerce
Streamline order inquiries, returns, shipping questions, and product support. Integrate with your existing e-commerce platforms for seamless operations.
Financial Services
Secure handling of sensitive financial inquiries with compliance features. Perfect for banks, fintech, and financial advisors who need reliable support systems.
Healthcare
HIPAA-compliant support for healthcare organizations. Handle patient inquiries, appointment scheduling, and technical support for medical devices and software.
Education
Support students, parents, and educators with academic inquiries, technical support, and administrative questions. Perfect for schools, universities, and EdTech companies.
Professional Services
Ideal for consulting firms, agencies, and service providers who need to manage client communications, project inquiries, and service requests efficiently.
Don't see your industry? Contact us for custom solutions tailored to your specific needs.
Trusted by support teams
WORLDWIDE
Stop spending hours juggling multiple support tools. Desque.ai's intelligent platform centralizes all your customer communications and automates routine tasks. Focus on what matters most – your customers – while our proven technology handles the rest.
70%
Faster response times on average.
50k+
Support tickets resolved monthly!
Pricing Plans
Invest in Your Team, Invest in Your Customers
Transform your customer support workflow with Desque.ai's intelligent help desk platform. Stop juggling multiple tools and streamline your entire support operation. Whether you're a small business or enterprise organization, our flexible plans deliver immediate ROI through improved efficiency and customer satisfaction.
Calculate this: If Desque.ai saves your team just 2 hours per day and improves customer retention by 5%, that's thousands in additional revenue annually. Your investment pays for itself in weeks.
Starter
- Up to 5 agents
- Basic ticket management
- Email integration
- 24/7 email support
Most popular
Professional
- Unlimited agents
- Call center integration
- Advanced analytics
- AI-powered featuresNew
- Priority support
Enterprise
- Everything in Professional
- Custom integrations
- Dedicated success manager
- On-premise deploymentNew
- Custom SLA & white-label
- Flexible terms
For Enterprise Solutions with custom integrations, dedicated infrastructure, white-label options, and more - Contact us
We're committed to making Desque.ai accessible to all. If you're a nonprofit or startup, please contact us for special pricing.
Real Results from Real Customers
See how Desque.ai transforms support teams worldwide
Sarah M.
Support Manager, SaaS Company"Desque.ai completely transformed our support workflow. Our response times improved dramatically and our team can finally focus on solving complex issues instead of managing multiple tools."
65%
Faster Responses+25%
Customer Satisfaction
Michael R.
CEO, E-commerce Startup"The integrated call handling and ticket management saved us from using 3 different tools. ROI was immediate - we're handling 3x more customers with the same team size."
3x
More Tickets40%
Cost Savings
Jennifer K.
Operations Director, Financial Services"The analytics dashboard gives us insights we never had before. We can now predict support needs and proactively address issues before they become problems."
30 Min
Setup Time+50%
Team Productivity
Customer support, simplified and streamlined.
Ready to Transform
Your Support?
Let's Talk.
Join thousands of support teams who've transformed their customer service with Desque.ai.
Experience the difference intelligent help desk software makes for your business.
Bytescribe, INC
5555 Glenridge Connector
Suite 200
Atlanta, GA 30342
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