Main public logs

Combined display of all available logs of Desque Support. You can narrow down the view by selecting a log type, the username (case-sensitive), or the affected page (also case-sensitive).

• 22:04, 1 September 2025 Admin talk contribs created page MediaWiki:Common.css (Created page with "CSS placed here will be applied to all skins: Hide the Tools menu: #p-tb { display: none !important; }")
• 20:23, 1 September 2025 Admin talk contribs created page Overview (Created page with "'''Desque''' is a modern helpdesk platform designed to streamline communication between your organization and your customers. With an intuitive interface and powerful automation features, Desque allows support teams to efficiently manage tickets, resolve issues, and deliver outstanding customer experiences. Whether you are a small business or a large enterprise, Desque provides the tools you need to simplify and scale your support operations. File:desque_testamonial...")
• 20:20, 1 September 2025 Admin talk contribs created page AI Rules (Created page with "The '''Routing Rules''' section in Desque allows administrators to automate how tickets are categorized, prioritized, and responded to. By defining specific rules, you can ensure that common requests are handled efficiently, repetitive tasks are automated, and critical issues are escalated to the right people. Routing rules help maintain consistency across your support operations and improve response times by reducing the amount of manual work required from agents. ...")
• 20:19, 1 September 2025 Admin talk contribs created page File:Rules list.jpg
• 20:19, 1 September 2025 Admin talk contribs uploaded File:Rules list.jpg
• 20:11, 1 September 2025 Admin talk contribs created page Account (Created page with "The '''Account Settings''' page in Desque allows administrators and agents to configure their personal and system-level settings for login, authentication, and email connectivity. This section is critical for ensuring that the platform is securely connected to your email provider, properly authenticates users, and aligns with your organization’s policies. Much like Zendesk’s account configuration tools, these settings give you control over how your helpdesk communica...")
• 20:06, 1 September 2025 Admin talk contribs created page File:Account c.jpg
• 20:06, 1 September 2025 Admin talk contribs uploaded File:Account c.jpg
• 20:05, 1 September 2025 Admin talk contribs created page File:Account b.jpg
• 20:05, 1 September 2025 Admin talk contribs uploaded File:Account b.jpg
• 20:05, 1 September 2025 Admin talk contribs created page File:Account a.jpg
• 20:05, 1 September 2025 Admin talk contribs uploaded File:Account a.jpg
• 20:04, 1 September 2025 Admin talk contribs created page File:Call log.jpg
• 20:04, 1 September 2025 Admin talk contribs uploaded File:Call log.jpg
• 20:03, 1 September 2025 Admin talk contribs created page Call Log (Created page with "The '''Call Log''' in Desque provides a complete history of all inbound and outbound phone activity connected to your helpdesk. This feature is essential for teams that manage voice-based support alongside tickets, allowing you to review past calls, measure call volumes, and identify trends in customer interactions. By maintaining detailed records of every call, your team can cross-reference conversations with tickets, confirm response times, and analyze customer engagem...")
• 20:00, 1 September 2025 Admin talk contribs created page Organizations (Created page with "The '''Organizations''' section in Desque provides a way to group contacts under a shared company or entity, making it easier to manage business accounts, track issues across multiple individuals, and maintain a clear record of customer history. Similar to Zendesk, organizations serve as containers for related contacts, allowing you to associate tickets with both the individual requester and their company. This dual-level relationship helps support teams identify pattern...")
• 19:55, 1 September 2025 Admin talk contribs created page File:Contact detail.jpg
• 19:55, 1 September 2025 Admin talk contribs uploaded File:Contact detail.jpg
• 19:55, 1 September 2025 Admin talk contribs created page File:Contact list.jpg
• 19:55, 1 September 2025 Admin talk contribs uploaded File:Contact list.jpg
• 19:54, 1 September 2025 Admin talk contribs created page Contacts (Created page with "= Contacts = The '''Contacts''' section in Desque serves as your central directory of all customers, agents, and stakeholders that interact with your helpdesk. Much like Zendesk’s user management system, Contacts allow you to view, organize, and maintain key details for each individual who submits tickets or participates in your support process. From this page, you can quickly search for a person, review their recent activity, and update their details so that your sup...")
• 19:46, 1 September 2025 Admin talk contribs created page File:Organization list.jpg
• 19:46, 1 September 2025 Admin talk contribs uploaded File:Organization list.jpg
• 19:28, 1 September 2025 Admin talk contribs created page File:Sample support ticket.jpg
• 19:28, 1 September 2025 Admin talk contribs uploaded File:Sample support ticket.jpg
• 10:41, 1 September 2025 Admin talk contribs created page File:Desque testamonial.mp4
• 10:41, 1 September 2025 Admin talk contribs uploaded File:Desque testamonial.mp4
• 10:21, 1 September 2025 Admin talk contribs created page File:Support ticket.jpg
• 10:21, 1 September 2025 Admin talk contribs uploaded File:Support ticket.jpg
• 10:20, 1 September 2025 Admin talk contribs created page Category:Screenshots (Created page with "= Screenshots = This category contains all screenshots used in the Desque Support documentation. Upload new images via Special:Upload and add them to this category by including: <pre> Category:Screenshots </pre> on the image’s description page. Back to All Pages")
• 10:12, 1 September 2025 Admin talk contribs created page Template:SupportFooter (Created page with "<noinclude>{{documentation}}</noinclude> ---- '''Need more help?''' * ← Back to Main Page * Contact our support team")
• 10:11, 1 September 2025 Admin talk contribs created page Contact Support (Created page with "= Contact Support = Need help? The Desque support team is here to assist you. == How to Reach Us == * Submit a support ticket through your Desque account * Email: support@desque.ai * Visit: [https://www.desque.ai www.desque.ai] ''This page is under construction. More resources will be added soon.''")
• 10:10, 1 September 2025 Admin talk contribs created page FAQs (Created page with "= Frequently Asked Questions = Here you will find answers to the most common questions about Desque. == Examples == * How do I reset my password? * Can I add multiple brands? * Does Desque support custom domains? * How do I contact support? ''This page is under construction. More FAQs will be added soon.''")
• 10:10, 1 September 2025 Admin talk contribs created page Integrations (Created page with "= Integrations = Connect Desque with your favorite apps and tools to create a seamless support experience. == Topics == * Email and Chat Integrations * CRM Integrations * Third-Party App Marketplace ''This page is under construction. Integration details will be added soon.''")
• 10:10, 1 September 2025 Admin talk contribs created page Reporting and Analytics (Created page with "= Reporting and Analytics = Track and improve your support operations with Desque’s built-in analytics and reporting features. == Topics == * Dashboard Overview * Ticket Metrics * Customer Satisfaction Scores * Exporting Reports ''This page is under construction. More information coming soon.''")
• 10:10, 1 September 2025 Admin talk contribs created page Automation and Workflows (Created page with "= Automation and Workflows = Desque provides powerful automation tools that reduce repetitive work and help your team stay productive. == Topics == * Triggers and Rules * Macros and Templates * Custom Workflows ''This page is under construction. Detailed setup steps will be added soon.''")
• 10:07, 1 September 2025 Admin talk contribs created page Managing Tickets (Created page with "= Managing Tickets = Desque’s ticketing system helps you track, prioritize, and resolve customer requests. This section covers how agents and admins can efficiently work with tickets. == Topics == * Creating and Assigning Tickets * Using Ticket Views and Filters * Prioritizing and Tagging * Collaboration with Internal Notes ''This page is under construction. More content will be available soon.''")
• 10:05, 1 September 2025 Admin talk contribs created page Getting Started (Created page with "= Getting Started with Desque = Welcome to Desque! This guide will help you set up your helpdesk platform and get your team ready to provide outstanding customer support. == Topics == * Creating Your Account * Setting Up Your Team * Configuring Channels * First Steps with Tickets ''This page is under construction. More detailed instructions will be added soon.''")
• 23:45, 22 August 2025 Admin talk contribs created page MediaWiki:Sidebar (Created page with "* DESQUE Wiki ** mainpage | Welcome ** https://www.desque.ai | Website ** Overview | Overview * Features ** Home Page | Home Page ** Live Dictation | Live Dictation ** Live Recording | Live Recording ** Drag & Drop | Drag & Drop ** Job List | Job List ** Transcript View | Transcript View ** Soap View | Soap View ** Templates | Templates * navigation ** mainpage|mainpage-description ** recentchanges-url|recentchanges ** randompage-url|randompage ** helppage|help-mediawi...")
• 18:37, 5 August 2025 MediaWiki default talk contribs created page Main Page